Summary:

Permissions in Knowa work at two levels: Organisation level and Collaboration Space / Meeting Pack level.
At Organisation level, users are either Organisation Admins or Organisation Members. Meeting Pack Creators are Organisation Members with additional permissions to create and publish new Meeting Packs.
Collaboration Space and Meeting Pack permissions are set per Space – the same person can have different levels of access in different spaces.

Article contents

Organisation-level permissions
Collaboration Space and Meeting Pack permissions

Organisation-level permissions

Every Knowa user is an Organisation Member. Organisation Admins have full control of the Organisation account – they can add and remove users, grant admin rights, and create Meeting Packs. All other users who have access to your Organisation are Organisation Members, whose access within individual Collaboration Spaces and Meeting Packs is governed by their Space-level permissions.

Some Organisation Members can be designated as Meeting Pack Creators, giving them the ability to create and publish new Meeting Packs across the Organisation.

Note: Organisation Admins are not automatically Collaboration Space or Meeting Pack Admins. They must be added to each Space or Meeting Pack separately.

Organisation Permissions	Organisation Admin	Member	Meeting Pack Creator
Create a meeting pack	Yes	No	Yes
Make someone a Meeting Pack Creator	Yes	No	No
Remove someone from an Organisation	Yes	No	No
Make someone an Organisation Admin	Yes	No	No

Collaboration Space and Meeting Pack permissions

Collaboration Space and Meeting Pack permissions are set separately for each Space or Meeting Pack. This means the same person can have different levels of access in different spaces – for example, an Admin in one Collaboration Space and a Guest in another.

Admins are typically scheme secretaries, company secretaries, pension managers, and others central to running the Organisation. They maintain and manage Collaboration Spaces and assemble Meeting Packs, with full control over content, users, and Groups within the space or Meeting Pack they are an admin of.

Members are general users – typically board directors, employees, or core advisers. They have general visibility but more limited actions: in a Collaboration Space they can see all Groups but can only access those they've been added to; in a Meeting Pack, they can see all agenda items but can only access the content they've been assigned.

Guests are typically advisers or other limited-access users. They have the most restricted access – they can only see and access the specific Groups or agenda items they've been added to.

Meeting Pack Permissions	Admin	Member	Guest
Build a meeting pack (add items, documents, attendees etc.)	Yes	No	No
Publish a meeting pack	Only if they are an Organisation Admin or Meeting Pack Creator	No	No
View all agenda items in the agenda sidebar	Yes, can see and open all.	Yes, can see all, but only open the items they are assigned to.	Only assigned items
Access agenda item contents	Yes, can access all.	Only assigned items.	Only assigned items.
Export PDF of meeting pack	Yes	Only if enabled	Only if enabled
Download a document from meeting pack	Yes	Yes	Yes
Upload documents to meeting pack	Yes	No	No

Collaboration Space Permissions	Admin	Member	Guest
Group visibility and access	Full Visibility & Access See all groups and can add themselves to any group created*	Full Visibility & Limited Access See all groups, but can only access those they've been added to	Limited Visibility & Access Only see and access groups they're added to.
Create, Edit, Delete a Group	Yes	No	No
Add or remove users from groups*	Yes	Yes, but only groups they are a member of.	No
Move a Group to another Collaboration Space**	Yes	No	No
Discussion Group
Post messages in discussions	Yes	Yes	Yes
Create new discussions	Yes	Yes	Yes
Archive a discussion	Yes	Yes	No
Delete a discussion	Yes	Yes	No
Document Group
Upload documents	Yes	Yes	Yes
Download documents	Yes	Yes	Yes
Create folders or rename documents	Yes	No	No

*If any user is added or removed from a discussion group, this action is always logged in the group's discussion for accountability.

**You must also be an Admin of the destination Collaboration Space to move a group there.

Need more help? We're here for you – contact Support through the Help button in the top right corner in Knowa.

Related articles:

Knowa User Permissions

Article contents

Organisation-level permissions

Organisation Permissions

Collaboration Space and Meeting Pack permissions

Meeting Pack Permissions